Totally Rewired Terms and Conditions
Effective Date: 28/9/23
These Terms and Conditions ("Terms") govern the use of services provided by Totally Rewired Electricians ("Company"), including but not limited to electrical installation, repair, and maintenance services. By using our services, you agree to comply with and be bound by these Terms. Please read them carefully.
- Service Requests and Scheduling:
1.1. To request our services, you may contact us via phone, email, or our website.
1.2. We will schedule service appointments based on availability and the nature of the request.
- Service Fees:
2.1. The fees for our services will be provided in a written estimate or quotation.
2.2. All fees are due upon completion of the service, unless otherwise agreed upon in writing.
2.3. Additional charges may apply for emergency services, after-hours services, or materials beyond the original scope of work.
- Payment:
3.1. Payment methods accepted may include cash, check, credit card, or other forms of electronic payment.
3.2. Invoices are due within 30 days of the service completion date.
- Cancellation and Rescheduling:
4.1. To cancel or reschedule an appointment, please provide at least 24 hours' notice.
4.2. Cancellation fees may apply for late cancellations or no-shows.
- Liability and Insurance:
5.1. The Company maintains appropriate liability insurance coverage.
5.2. While we take every precaution to ensure safety, you agree that the Company will not be liable for any damages, losses, or injuries resulting from the services provided, unless caused by our negligence.
- Compliance with Regulations:
6.1. We will comply with all applicable electrical codes, regulations, and industry standards in the execution of our services.
- Customer Responsibilities:
7.1. You are responsible for providing safe access to the service location and ensuring the accuracy of information provided to us.
- Termination of Service:
8.1. We reserve the right to refuse or terminate services if there are safety concerns, violations of laws or regulations, or non-payment of fees.
- Confidentiality:
9.1. We will keep any information shared during the service appointment confidential, unless required to disclose by law.
- Changes to Terms:
10.1. We may update these Terms from time to time. The most recent version will be posted on our website.
- Governing Law:
11.1. These Terms shall be governed by and construed in accordance with the laws of Scotland.
- Contact Information:
12.1. For inquiries, complaints, or correspondence related to these Terms, please contact us directly.
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with these Terms, please refrain from using our services.